Events App authentication issues

Incident Report for Ad Astra

Resolved

This incident has been resolved.
Posted Aug 29, 2025 - 12:59 CDT

Update

We are continuing to work on a fix for this issue.
Posted Aug 29, 2025 - 10:22 CDT

Update

We've identified an intermittent issue with user authentication to the Events features. We expect to have a fix deployed shortly.
Posted Aug 29, 2025 - 10:22 CDT

Identified

We've identified an intermittent issue with user authentication to the Events features. We expect to have a fix deployed shortly.
Posted Aug 29, 2025 - 10:19 CDT

Update

We are continuing to investigate this issue.
Posted Aug 29, 2025 - 09:56 CDT

Investigating

We are currently investigating a problem with the Events app where users cannot login. The login process will stall or give the error "Something went wrong getting information for this organization". Affected customers may be unable to log into or use Events at this time. This issue does not impact Astra Schedule 8.
Posted Aug 28, 2025 - 16:34 CDT
This incident affected: Ad Astra (adastra.live) (Authentication, Essential Scheduling).