Ad Astra Status

All Systems Operational

Ad Astra (adastra.live) Operational

Authentication Operational

API Operational

Data Ingestion Operational

Dashboard Visualizations & Reporting Operational

Applications Operational

Astra Schedule (aaiscloud.com) Operational

Website Operational

Job Processors Operational

Email (Ad Astra hosted Email service) Operational

SFTP Availability Operational

GlobalProtect Connectivity Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 16, 2022

No incidents reported today.

Aug 15, 2022

No incidents reported.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

Astra Schedule Emergency Outage for some customers

Resolved - Astra Schedule servers are operating normally after emergency maintenance.
Aug 10, 14:22 CDT

Monitoring - Emergency maintenance has been completed. We are monitoring to confirm Astra Schedule sites and Task Agent jobs are working as expected.
Aug 10, 09:23 CDT

Identified - We will be undergoing emergency maintenance at 8:55AM CST. Astra Schedule will not be available for some customers for less than 15 minutes.
Aug 10, 08:45 CDT

Monitoring - One of our Astra Schedule database servers encountered ongoing instability on the underlying hardware of our cloud provider. This impacts Task Agent jobs such as email notifications and import/export, but any affected jobs should resume shortly.

We are monitoring and will post another update soon.
Aug 10, 08:21 CDT

Aug 9, 2022

Astra Schedule Task Agent jobs interrupted

Resolved - This incident has been resolved.
Aug 9, 15:41 CDT

Monitoring - We believe task agent jobs should now be processing normally. We will continue monitoring the job activity.
Aug 9, 08:51 CDT

Investigating - Starting at 7PM Central on 8/8/22, one of our Astra Schedule database servers encountered instability on the underlying hardware of our cloud provider. This appears to have impacted Task Agent jobs such as email notifications and import/export. We will provide another update when we have more information.
Aug 9, 08:42 CDT

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

Ad Astra: Some reports and visuals are not loading for a small number of Mascots

Resolved - We've determined that this impacts only two mascots. We're closing the global incident in favor of existing support tickets.
Aug 2, 15:57 CDT

Investigating - We're investigating a potential issue impacting a small number of mascots. This can result in visuals and reports showing no value for some fields. This does not affect Astra Schedule.
Aug 2, 11:16 CDT