All Systems Operational
Ad Astra (adastra.live) Operational
Authentication Operational
API Operational
Data Ingestion ? Operational
Dashboard Visualizations & Reporting Operational
Applications ? Operational
Astra Schedule (aaiscloud.com) Operational
Website Operational
Job Processors Operational
Email (Ad Astra hosted Email service) Operational
SFTP Availability Operational
GlobalProtect Connectivity Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Ad Astra Reports: Infrastructure upgrades Jun 18, 2024 17:00-18:00 CDT
We are upgrading our Reporting capabilities to increase reliability, performance and expanded features. During this window, we'll be testing our roll out strategy. Some Mascots may see intermittent issues with Visuals and Reports. This does not impact Astra Schedule.
Posted on Jun 14, 2024 - 16:49 CDT
Past Incidents
Jun 16, 2024

No incidents reported today.

Jun 15, 2024
Completed - The scheduled maintenance has been completed.
Jun 15, 23:20 CDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 15, 23:19 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 22:00 CDT
Scheduled - Maintenance window for monthly Astra Schedule server updates.
Jun 14, 15:10 CDT
Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024
Resolved - Access to our secure ftp server was interrupted beginning at approximately 2:23 CST. Service was restored at 4:20 CST.
Jun 12, 16:56 CDT
Monitoring - We have identified and restored access to the sftp server. We'll continue to monitor for failures.
Jun 12, 16:32 CDT
Identified - We have identified a problem with the SFTP configuration and are working on a fix.
Jun 12, 16:05 CDT
Investigating - We are investigating a problem with our SFTP server, sftp2.aaiscloud.com, which is used for Text File integrations for Astra Schedule which started around 2:20PM CDT on 6/12/24. Customers who upload text files to sftp2.aaiscloud.com will still be able to use Astra Schedule, but the data may be out of sync with their SIS.
Jun 12, 15:25 CDT
Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024
Completed - The scheduled maintenance has been completed.
Jun 7, 16:28 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 09:08 CDT
Scheduled - Ad Astra is performing maintenance on the data ingestion processes on Wednesday, June 5, 2024 at 8 AM (cst) until Friday, June 7, 2024 at 5 PM. This will not affect Astra Schedule and the maintenance relating to Essential Scheduling will be transparent to users.
Jun 7, 09:07 CDT
Jun 6, 2024
Completed - The scheduled maintenance has been completed.
Jun 6, 17:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 08:00 CDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 4, 17:11 CDT
Scheduled - Ad Astra is performing maintenance on the data ingestion processes on Wednesday, June 5, 2024 at 8 AM (cst) until Wednesday, June 5, 2024 at 5 PM. This will not affect Astra Schedule and the maintenance relating to Essential Scheduling will be transparent to users.
Jun 4, 16:41 CDT
Jun 5, 2024
Jun 4, 2024

No incidents reported.

Jun 3, 2024

No incidents reported.

Jun 2, 2024

No incidents reported.