Ad Astra Status

All Systems Operational

Ad Astra (adastra.live) Operational

Authentication Operational

API Operational

Data Ingestion Operational

Dashboard Visualizations & Reporting Operational

Applications Operational

Astra Schedule (aaiscloud.com) Operational

Website Operational

Job Processors Operational

Email (Ad Astra hosted Email service) Operational

SFTP Availability Operational

GlobalProtect Connectivity Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 28, 2023

No incidents reported today.

Jan 27, 2023

Ad Astra Apps - Monitor - Data Loading issues

Resolved - We've resolved this issue and data should now be available in Monitor
Jan 27, 15:29 CST

Identified - We've identified an issue loading registration data in Monitor. We're implementing a fix. This does not impact Astra Schedule
Jan 27, 14:42 CST

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

Astra Schedule Partial Outage - Data not loading for some customers

Resolved - This incident has been resolved.
Jan 23, 06:39 CST

Monitoring - One of our database nodes had unusually high volume of a particular type of job which caused all other processing to slow down. This impacted a small percentage of our mascots. We're adding additional monitoring to detect this condition and take appropriate action.
Jan 18, 08:08 CST

Identified - There is an issue affecting some Astra Schedule customers. We have identified a database performance bottleneck that has caused pages to load slowly or not at all. We are working to restore normal functionality as soon as possible.
Jan 17, 16:51 CST

Jan 22, 2023

No incidents reported.

Jan 21, 2023

Astra Schedule: Monthly Maintenance (January)

Completed - The scheduled maintenance has been completed.
Jan 21, 23:40 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 22:01 CST

Scheduled - We will perform scheduled maintenance of Astra Schedule (aaiscloud.com) on 1/21/23 starting at 10PM Central.
Jan 17, 11:35 CST

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023

Jan 17, 2023

Jan 16, 2023

No incidents reported.

Jan 15, 2023

No incidents reported.

Jan 14, 2023

No incidents reported.