Outage affecting Astra Schedule in the Canadian Region

Incident Report for Ad Astra

Resolved

This incident has been resolved.
Posted Aug 12, 2025 - 11:37 CDT

Monitoring

The root issue has been resolved. Access to Astra Schedule sites in Canada should now be restored. We're currently monitoring the issue at this time.
Posted Aug 12, 2025 - 06:53 CDT

Investigating

Around 5:00 AM Central time we received an alert indicating an issue communicating with our Astra Schedule application server in the Canadian region. Amazon has acknowledged an issue in the region and is active working to restore connectivity. We are monitoring the situation closely and will provide timely updates here.
Posted Aug 12, 2025 - 05:39 CDT
This incident affected: Astra Schedule (aaiscloud.com) (Website, GlobalProtect Connectivity).
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