Ad Astra - Intermittent failures

Incident Report for Ad Astra

Resolved

This incident has been resolved.
Posted Oct 20, 2025 - 16:58 CDT

Update

At this time, all technology partners are approaching full recovery and all Ad Astra services are normal. We'll continue to monitor.
Posted Oct 20, 2025 - 16:08 CDT

Update

Our technology partners are still recovering at this time. adastra.live error rates are slightly elevated.
Posted Oct 20, 2025 - 13:39 CDT

Monitoring

We're starting to see improvements in our error rates as our technology partner continues to recover.
Posted Oct 20, 2025 - 08:58 CDT

Investigating

We're experiencing some unavailability due to an outage with a technology partner. Some areas of the application may be unavailable. We'll update as soon as we can. This issue does not impact Astra Schedule 8.
Posted Oct 20, 2025 - 08:31 CDT
This incident affected: Ad Astra (adastra.live) (Data Ingestion, Dashboard Visualizations & Reporting, Essential Scheduling, Data-Informed Scheduling, Student-Centered Scheduling).